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Data Center Facilities Technician

  • Another Source, on behalf of Brookfield GIS/McKinstry
  • 02/17/21
  • New York City, NY
  • 10038
  • 55,000 / Yearly
  • Full-Time
Another Sources client, Sabey Data Centers, is recruiting a Data Center Facilities Technician to join their team in New York City.

Heres a little about Sabey Data Centers and the position they are recruiting for:

Sabey Data Centers is a leader in providing colocation, powered shell, and build-to-suit data centers. Our team consists of highly trained industry professionals who work around the clock to ensure the security and reliability of our infrastructure. Each of our engineers, systems administrators, and solutions architects is committed to helping overcome our customers IT challenges. Our world-class data centers have been consistently recognized for operational excellence and record of sustained uptime. With more than 20 years of industry experience and three million square feet of mission critical space, we are the largest privately-owned multi-tenant data center owner/operator in the USA. We are proud to provide data center services to many of the world's top financial, technology, media, and healthcare companies.

After the initial training period, this role will likely settle into an 11am-7pm shift. As member of the 24x7 critical facilities team, this role will, at times, need to be on call and provide support to other shifts. This role is in downtown New York, near the financial district.

About the role:

This position will be responsible for "hands-on" day-to-day operation of a 24/7 data center that includes administrative office space. The facility incorporates state of the art redundant power and environmental systems.

This position is responsible forCustomer, Network and Data Center Facility support for Sabey Data Center(IGM)Operations,basictroubleshooting ofelectrical / mechanical equipment, andmonitoringbuilding control systems.

This role operates in a 24/7 environment which requires flexibility to work any shiftand be available for an on-call rotation.

The individual will be a self-starter and must demonstrate excellent interpersonal and communication skills.

Specifics of the role:

Develop and maintain project work plans, estimates, and schedules for a small project or multiple concurrent projects.
Manage and document facilities work orders and customer service requests.
Manage vendor activities, monitor progress to ensure objectives are achieved.
Provide support for a variety of projects within the Data Center.
Interact with Data Center Management, Property Management, and Staff on project efforts
Develop and maintain operational process, procedures and as-built drawings.
Ability to communicate verbally and in writing as required for customer interaction
The candidate will be called upon to execute MOPs and EOPs, to participate in the training program, and other duties as assigned.
Uses monitoring applications in conjunction with ticketing systems to support customers and data center operations teams
Continual observation and monitoring of data center.
Conduct triage and provide Level 1 support for trouble calls.
Provide Weekend and afterhours On-call service in support of Data Center customer needs.
Provide Local hands on support for the Sabey Technology team and Sabey IT as needed.
Monitor maintenance activities andwork with the Sabey Operations Center to notifications are sent in a timely and consistent manner.
Follow documented processes and procedures and suggest changes and improvements.
Perform remote hands services for Sabey customers
Embody Sabey core values
Other duties as assigned

Experience you must bring:

High School diploma or GED required
Some background in IT / Network support or willingness to learn

Competencies youll have:

General facility maintenance and operations skills
Proficiency in Microsoft Suite and Microsoft Project
Ability to respond promptly to on-call situations
Excellent time management skills ability to manage and prioritize multiple projects
Advanced knowledge of the English language excellent written and verbal comprehension and expression
Ability to work independently and on a team
Working knowledge of IT and networks

Essential requirements of the role:

Ability to work independently
Ability to communicate with all levels of Sabey employees, vendors, and contractors
Ability tolift upto 80 pounds and operate a variety of hand and power tools
Ability to interface with technology and operate a computer
Ability to work flexible support hours, overtime, nights, and weekends

Sabey Corporation is an Equal Opportunity Employer and Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, national origin, sex, age.

Another Source works with their clients, on a retained project basis, to maximize the recruiting process.

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